InteractSMS by Phonovation Ireland's most trusted messaging service.
You're one message away.
Growth? Loyalty? Action?
Reach customers with SMS at the perfect moment. With results you can feel in minutes, not months.
Want to integrate with your own systems? [Explore our API →]
Fueling Faster Growth. Across Every kind of business.
From local retailers to national brands, over 750 organisations use InteractSMS to connect, convert, and build loyalty - one message at a time.
Built for Momentum
Start sending, smarter, faster and see results within minutes.
Ready When You Are
Interact SMS makes it simple to launch high-impact SMS messages, with 25 free credits.
Seen Like Nothing Else
98% open rate. The fastest way to stand out in the crowd and connect.
Every Message Moves the Needle
From promos to reminders, SMS transforms everyday touchpoints into real results — fast, personal, and built to scale.
Full Clarity. Zero Guesswork. Total Control.
Be in command of every campaign with real-time delivery tracking, instant read receipts, and clear results you can act on — fast.
Know Exactly What Lands
Live delivery tracking down to the message — see what’s pending, failed, or delivered in real time.
Stay compliant, effortlessly
Opt-out and cleanse reporting built in — so you stay on top of unsubscribes and regulatory hygiene.
Optimise Every Message
Compare campaign performance, spot issues fast, and improve results
Personalise at Scale
Use merge tags to send thousands of messages that feel one-to-one — names, times, locations, and more.
One Message Can Change Everything
Real campaigns. Real ROI. All via SMS.
Alerts & Notifications
Get the right info to the right people. Instantly.
From delivery updates to policy changes, SMS ensures customers stay informed at every step — creating trust, reducing anxiety, and making your service feel effortless.
What you can do...
Trigger real-time alerts for deliveries, order changes, or account activity
Send proactive reminders about renewals or deadlines
Alert customers to important service changes — from unexpected delays to updated hours or closures.
Confirm actions like bookings or payments as soon as they happen
SMS alerts can reduce “Where’s my order?” calls by up to 65% — and drive higher CSAT (Customer Satisfaction) and repeat purchase rates.
Customer Engagement & Loyalty
Turn one-time buyers into lifelong fans.
A great message at the right moment can do more than drive a sale — it builds a relationship. SMS helps you stay top of mind with personal, timely messages that spark repeat visits and lasting loyalty.
What you can do...
Send thank-you messages with a tailored offer after purchase
Re-engage inactive customers with time-limited incentives
Reward top spenders or advocates with tiered offers (“Refer a friend & earn €5 off”, “Spend €200 this month to reach Silver”)
Surprise VIPs with early access or exclusive discounts
SMS loyalty campaigns deliver ROI fast — with 90% of consumers saying they’ve gained value from SMS-based reward programs.
Marketing & Promotions
Turn texts into revenue. Fast.
Launch, convert, repeat. SMS gives you unmatched speed and visibility — so you can stop waiting on email opens and start seeing results in minutes.
What you can do...
Drop a flash sale that lands before your customer even checks their inbox
Recover abandoned carts with a personalised follow-up at the perfect moment
Send personalised promo codes based on past purchases
Build hype for new launches with early-access announcements
SMS drives click-through rates 6x higher than email — and can return €65 for every €1 spent on average.
Appointment & Reminders
Reduce no-shows. Stay fully booked.
When someone forgets their booking, you lose time and money. SMS reminders arrive at the right moment — helping customers stay on track, and keeping your calendar full.
What you can do...
Send automated reminders for upcoming appointments, with the time and location
Confirm or reschedule instantly via SMS replies — no calls needed
Follow up after appointments with thank-you messages or review requests
Keep staff and teams informed of cancellations or changes in real time
98% of SMS messages get opened - 95% are read within 3 minutes. SMS reminders reduce no-shows by up to 38%.
Service & Support Updates
Great support builds loyalty.
When customers need help, speed and clarity matter most. SMS lets you deliver fast, frictionless support that makes every interaction count.
What you can do...
Keep customers in the loop with real-time ticket updates or issue resolutions
Let them reply to confirm, ask for help, or escalate — no calls required
Follow up with automated surveys to gather feedback instantly
Send personalised follow-ups after a resolved issue to build lasting trust
81% of customers say a quick response is the most important part of a great support experience — and SMS reply rates beat email 8x over.
Launch High-Impact Campaigns
Without the headaches or heavy lifting
Safe by Default
ISO 27001 & GDPR compliant out of the box — with tools to manage opt-outs, logs, and consent automatically.
Plug & Play
Send campaigns without needing a dev. Use our clean UI, or plug in with flexible API options when you’re ready.
Live Delivery Tracking
Know what’s sent, delivered, read — and when. Get clear visibility on performance, instantly.
Real Humans. Real Help.
Our support team (yes, real people in Ireland) is here when you need answers, fast.
Smart Personalisation
Use merge tags to make every message feel 1:1 — even in broadcasts. Scale impact, not effort.
Direct to Network delivery
No delays. No detours. We send direct to Irish networks for faster, more reliable delivery.
We have direct binds to all of the Irish network carriers to ensure maximum deliverability.
Don't just take our word for it, ask Zipyard.
How Zipyard increased turnover by 20%...with just two messages.
Ireland’s leading tailoring franchise wanted more repeat visits from one-time customers.
They didn’t add staff. They didn’t change their system.
They just sent two simple SMS messages:
A pickup alert when the garment was ready
A personalised offer based on what the customer ordered
That’s it.
The result? +20% annual turnover — just by staying timely and personal.
“If you haven’t already started using InteractSMS, do it today!”
- Caroline Wallace, Director at: THE ZIP YARD
Built in Ireland. Backed by Experience.
From local shops to national campaigns, we’ve helped Irish businesses connect with customers for over 37 years — with the support, speed, and reliability you need to grow.
100% Irish owned and operated - no middlemen
Trusted by Vodafone, Virgin Media, AIB, Eir, and more
Trusted for the long haul — some clients for 10+ years
First to launch enterprise SMS in Ireland
Based in Dublin — real humans, real support, real time
37+ years of telecom experience
Ready to launch? You're one step away.
Whether you’re promoting a sale, confirming bookings, or building loyalty, Interact SMS makes it easy.
No dev team needed. No complex setup
Want to integrate with your own systems? [Explore our API →]